Please follow all Government guidance regarding self-isolation and social distancing.  Click on this link for Government advice

The advice for anyone is to follow these main guidelines.

  1. The most common symptoms of coronavirus (COVID-19) are recent onset of a new continuous cough and/or high temperature. If you have these symptoms, however mild, stay at home and do not leave your house for 7 days from when your symptoms started. You do not need to call NHS 111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 7 days, contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency dial 999.  PLEASE DO NOT BOOK A GP APPOINTMENT OR VISIT THE PRACTICE.

  2. If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.  But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days.
  3. Wash your hands more often than usual, for 20 seconds using soap and hot water, particularly after coughing, sneezing and blowing your nose, or after being in public areas where other people are doing so. Use hand sanitiser if that’s all you have access to.

  4. To reduce the spread of germs when you cough or sneeze, cover your mouth and nose with a tissue, or your sleeve (not your hands) if you don’t have a tissue, and throw the tissue away immediately. Then wash your hands or use a hand sanitising gel.

  5. Clean and disinfect regularly touched objects and surfaces using your regular cleaning products to reduce the risk of passing the infection on to other people.

For up to date advice from the NHS, please visit: NHS advice - Coronavirus

Coronavirus and fit notes

Please do not ask your GP for a fit note if you have to self-isolate due to Coronavirus.  

By law, medical evidence is not required for the first 7 days of sickness (that is, employees can self-certify). After 7 days, it is for the employer to determine what evidence they require, if any, from the employee. To make it easier for people to provide evidence to their employer that they need to stay at home, the Government is are developing an alternative form of evidence to the fit note. These will shortly be available through NHS 111 online.

In the meantime, they are urging employers to respect the need to stay at home where they are following government advice to do so and to show flexibility in the evidence they require from employees.

Repeat prescriptions

Please follow your usual repeat prescription pattern.  Do not request extra or early supplies as we will not be able to prescribe this for you.  Please continue to order your repeat prescriptions as normal.

Support and other useful links

Flu Friends - if you need support due to self-isolation or would like to volunteer email or phone 01872 266988.  Click on the links below for more information:

Age UK:

Cornwall Link

Mencap – an easy read guide to Coronavirus

COVID Practice Patient Information

The Cove Macmillan

Passport name not matching covid passport

We are being asked by patients to change their name on their GP records to match their passport. This is because usually they have changed their name but only informed either the passport office or the surgery but not both. We can do this on your GP records, but the automatic update this triggers to the central NHS database that links to your covid passport may take a few days. This is out of our control.

Middle Names

The covid passport does not show your middle name. We are therefore unable to add middle names to your covid passport. You need to take this up with the consulate or embassy of the country you are travelling to.

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