Confidentiality is very important to us and is central to the work of everyone working in the Practice. All information about patients is confidential: from the most sensitive diagnosis, to the fact of having visited the surgery or just being registered at the Practice. The duty of confidentiality owed to a person under 16 is as great as the duty owed to any other person. All patients can expect that their personal information will not be disclosed without their permission except in the most exceptional of circumstances, when somebody is at grave risk of serious harm.
As a patient you do have certain rights to see information held about you. Please ask for details. We may also release information about you to third parties, but only other health care professionals and only if they need to know in connection with your treatment.
Identifiable information about you will be shared with others in the following circumstances:
- To provide further medical treatment for you e.g. from district nurses and hospital services
- To help you access services e.g. from social services
- When we have a duty to protect others e.g. in child protection cases.
Unidentifiable information may also be shared at a local and national level e.g. the Department for Health uses information to help them plan healthcare services, conduct research etc. If you do not wish anonymous information about you to be used in such a way, please let us know.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.